Privacy Policy

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Effective Date: 18th of August 2024

Introduction

Welcome to VoicesFromKyiv.org. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and pre-order the book "Voices from Kyiv." We are committed to safeguarding your privacy and ensuring that your personal information is handled with care.

1. Information We Collect

When you pre-order the book through our website, we collect the following information:

• Name: To personalize your order and ensure it is correctly addressed.
• Shipping Address: To deliver your pre-ordered book to the correct location. If not picked up at a partner bookstore.
• Email Address: To send you order confirmations, shipping updates, and any necessary communication regarding your purchase.
• Payment Information: To process your payment securely (note that payment information is handled by our third-party payment processor and is not stored on our servers).

2. How We Use Your Information

The information you provide will be used solely for the following purposes:

• Order Fulfillment: To process and ship your book order.
• Customer Support: To communicate with you about your order or any inquiries you may have.
• Legal Compliance: To comply with legal obligations, such as tax reporting or responding to lawful requests.

3. Data Protection and Security

We are committed to protecting your personal information. We implement a variety of security measures to ensure the safety of your data, including:

• Encryption: Data transmitted to and from our website is encrypted using SSL (Secure Socket Layer) technology.
• Access Controls: Only authorized personnel have access to your personal information, and they are required to keep the information confidential.
• Third-Party Processors: We use reputable third-party payment processors to handle your payment information securely.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your order, as long as they agree to keep this information confidential.
• Legal Obligations: We may disclose your information if required by law, such as in response to a court order or legal process.

5. Your Rights

You have the right to:

• Access and Update: Request access to the personal information we hold about you and update or correct any inaccuracies.
• Withdraw Consent: Withdraw your consent for us to process your information at any time (note that this may affect our ability to fulfill your order).
• Delete Data: Request the deletion of your personal information, subject to our legal obligations to retain certain data.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and allow us to recognize you on subsequent visits. You can disable cookies through your browser settings, though this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Email: hello@voicesfromkyiv.org

Thank you for trusting us with your personal information. We are committed to protecting your privacy as you support our project.